ContraCode user agreement

This page contains the user agreements of ContraCode products. We try to keep these as simple as possible. Therefore, we ask you to send an email to info@contracode.nl in case of any unclarity.

ContraCode reserves the right to change the following agreements at any time, and will attempt to keep you updated on changes.

Both parties will try their best to solve a disagreement between each other. If a judge is considered necessary, the matter will be decided by a court of ContraCode's choice.

Using our services implies acceptance of our user agreements.

The Dutch version of this agreement is the legally binding one. This translation is only provided for your convenience.

We have agreements regarding the following services:

Website Hosting Management service Security

User agreement Website

1. ContraCode promises to give the customer a copy of all non-customer-supplied data under a Free license. This includes any license approved by either the Free Software Foundation, Open Source Initiative or Free Culture Foundation as either Free or Open Source.
2. The customer gives ContraCode a non-transmittable right, limited to the project in question, to edit the customer-supplied data and use it in a way ContraCode considers "required or useful for successfully completing the project in question". This includes, but is not limited to, editing customer-supplied text and images.
3. ContraCode reserves the right to decline customer-requested changed after the initial demands if ContraCode considers these to be too large in scale, too time-consuming or impossible to do with the to ContraCode available tools. In this case, ContraCode promises to let the client decide to accept a complete version of the design under the last negotiated conditions and price, or, when reasonably possible, to make the client a reasonable offer regarding the requested changes, allowing the client to buy them on top of the last negotiated price.
4. ContraCode takes no responsibilities for issues with the website, even when caused by bugs in the code supplied by ContraCode.
5. ContraCode reserves the right to reuse (parts of) the by ContraCode supplied data for other projects. Rights on data supplied by the client and subsequently edited by ContraCode are not reserved.
6. ContraCode reserves the right to cancel this agreement at any time, for any reason, even without specifying a reason, without giving the client any monetary or other restitution.

User agreement Hosting

1. Hosting agreements with ContraCode are made for the duration of one year.
2. If the client cancels the hosting packages, ContraCode will attempt to keep the client's data available for 14 days, so that the client can make a copy of this data. After this time, ContraCode has the right to permanently delete all of the client's data.
3. The client promises to not use ContraCode systems to host or link to content of which the client does not have the necessary legal rights, which is offensive, threatening, insulting, racist, hate-spreading or discriminating. Childpornography, violation of the privacy of a third party, stalking a third party or sending spam messages is not allowed either. Besides this, the site may not contain any content or link to content which is not permitted by Dutch law.
4. ContraCode is not responsible for problems caused by the client reaching the storage or web traffic limits.
5. ContraCode has the right to upgrade a hosting package that has been over quota for a prolonged period and/or large amounts automatically to a larger package and charge the customer for the upgrade, even without consulting the customer.
6. ContraCode makes no promises on the availability of the hosting package supplied.
7. ContraCode is not responsible for the content hosted by clients.
8. ContraCode reserves the right to cancel this agreement at any time, for any reason, even without specifying a reason, without giving the client any monetary or other restitution.

User agreement management service

1. Management agreements with ContraCode are made for the duration of one year.
2. ContraCode reserves the right to refuse to make changes if they believe that the client makes disproportionate use of the service, the requested change is overly big in scale and/or too time-consuming, that the requested change cannot be done with the to ContraCode available tools or if the requested change conflicts with any user agreement, with no difference made between agreements between the client and ContraCode or third-party agreements.
3. ContraCode reserves the right to cancel this agreement at any time, for any reason, even without specifying a reason, without giving the client any monetary or other restitution.

User agreement Security

1. ContraCode makes no guarantees about the browser support of the supplied SSL certificates.
2. ContraCode is only responsible for the installation of the SSL certificate on the requested domain, as long as the domain is pointed at the server supplied by ContraCode. ContraCode is not responsible for making the client's website work correctly with the installed SSL certificate.